Pitt Street Dental Centre
According to our open methodology, this clinic scored 59.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 12 ranked clinics · Last checked: 12 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#159.9/100
- Best for Expats#156/100
- Best for Dental Implants#157.5/100
- Best for Emergency Dental Care#160/100
- Best Price Transparency#144.4/100
- Best English-speaking Clinics#158.2/100
- Best for Families / Children#160.8/100
Summary
Sydney CBD practice on Pitt Street focused on cosmetic dentistry and dental implants, including same-day, All-On-4 and advanced implant techniques. CBCT imaging on site and a downloadable price list referenced.
Strengths
- Information Transparency: 20 of 20 points.
- Medical Infrastructure: 13 of 15 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Principal dentist named; other team members shown without full detail. [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Downloadable price list referenced; specific fees not shown on homepage (AUD). [s1] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) [s2] | 6/6 |
| ✓ | Google review volume [s2] | 3/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon/Wed/Fri 8-6, Tue/Thu 8-8. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sydney", "English speaking dentist Sydney", "dental implants Sydney", "emergency dentist Sydney", "Sydney dental clinic for expats".
| ✗ | Mentioned for: best dentist Sydney [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Sydney [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Sydney Surfaced in 'dental implants Sydney CBD' search. [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Sydney [sq] | 0/1 |
| ✗ | Mentioned for: Sydney dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Rating schema markup present. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Michael Cai [s1] | Principal Dentist (cosmetic, implants, restorative) | DEN0001393837 |
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://pittstdentalcentre.com.au/ |
|---|---|
| Phone | +61 2 8000 1832 |
| https://www.facebook.com/PittStDentalCentre/ | |
| Address | Level 2, 70 Pitt Street, Sydney NSW 2000, Australia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://pittstdentalcentre.com.au/ | Address, phone, email, principal dentist AHPRA number, services, CBCT, hours, photos, price list reference. | 2026-07-12 |
| s2 | https://reviews.birdeye.com/pitt-st-dental-centre-156819927471273 | Google rating 4.9 and 535 reviews. | 2026-07-12 |
| sq | search:best dentist Sydney / English speaking dentist Sydney / dental implants Sydney / emergency dentist Sydney / Sydney dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
Change History
| Date | Change |
|---|---|
| 2026-07-12 | Initial data collection. |
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