Macquarie Dental
According to our open methodology, this clinic scored 57.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 12 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#257.4/100
- Best for Expats#254.5/100
- Best for Dental Implants#255.5/100
- Best for Emergency Dental Care#260.3/100
- Best Price Transparency#436.7/100
- Best English-speaking Clinics#257.2/100
- Best for Families / Children#260.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of sedation dentistry, IV sedation, general anaesthesia, or nitrous oxide found on site.
Summary
Sydney CBD dental practice on Macquarie Street offering general, cosmetic, orthodontic (Invisalign) and implant dentistry. Site lists a team of six dentists, several with published AHPRA registration numbers, and CBCT imaging.
Strengths
- Information Transparency: 18 of 20 points.
- Medical Infrastructure: 13 of 15 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed AHPRA register and Doctify independently confirm named principal dentists. [macquarie-dental-deepen-7] [macquarie-dental-deepen-8] [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 (was 4.9 from 244 reviews on 2026-07-12) [macquarie-dental-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-08-26 (up from 244) [macquarie-dental-deepen] | 2.5/3 |
| ✓ | Review recency Most recent review ~3 weeks old (as of 2026-08-26) [macquarie-dental-deepen] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) [s1] | 2/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon/Wed/Fri 8-5, Tue/Thu 8-6, Sat by appointment. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Sydney", "English speaking dentist Sydney", "dental implants Sydney", "emergency dentist Sydney", "Sydney dental clinic for expats".
| ✗ | Mentioned for: best dentist Sydney [macquarie-dental-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Sydney [macquarie-dental-deepen-3] | 0/1 |
| ✓ | Mentioned for: dental implants Sydney Surfaced as 'Macquarie Dental Sydney CBD' in top local-pack results. [macquarie-dental-deepen-4] | 1/1 |
| ✓ | Mentioned for: emergency dentist Sydney Surfaced as 'Macquarie Dental Care' in the AI-generated overview and local pack. [macquarie-dental-deepen-5] | 1/1 |
| ✗ | Mentioned for: Sydney dental clinic for expats [macquarie-dental-deepen-6] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Andrew Harrold [s1] | Principal Dentist (implant dentistry) | DEN0001132435 |
| Dr Neil Lutton [s1] | Principal Dentist (orthodontics) | DEN0001365080 |
| Dr Christopher Telford [s1] | Dental Surgeon | DEN0001619337 |
| Dr Rosie McKernan [s1] | Associate Dentist | not verified |
| Dr Michael Salloum [s1] | Associate Dentist | not verified |
| Dr Ricky Patel [s1] | Associate Dentist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://macquariedental.com.au/ |
|---|---|
| Phone | (02) 9223 9000 |
| Google Maps | Map listing |
| Address | Level 6, Suite 1-2/229-231 Macquarie Street, Sydney NSW 2000, Australia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://macquariedental.com.au/ | Address, phone, dentist names, AHPRA numbers, services, CBCT, hours, English site. | 2026-07-12 |
| s2 | https://getbirdeye.com.au/macquarie-dental-173162034714465 | Google rating 4.9 and 244 reviews. | 2026-07-12 |
| sq | search:best dentist Sydney / English speaking dentist Sydney / dental implants Sydney / emergency dentist Sydney / Sydney dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| macquarie-dental-deepen | https://www.google.com/maps/place/Macquarie+Dental+Sydney+CBD/@-33.… | Newest review timestamped ~3 weeks ago, observed 2026-08-26 | 2026-08-26 |
| macquarie-dental-deepen-2 | search:best dentist Sydney | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| macquarie-dental-deepen-3 | search:english speaking dentist Sydney | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| macquarie-dental-deepen-4 | search:dental implants Sydney | AI/search visibility scout 2026-08-26: appeared in Bing local-pack results for 'dental implants Sydney' | 2026-08-26 |
| macquarie-dental-deepen-5 | search:emergency dentist Sydney | AI/search visibility scout 2026-08-26: named in Bing AI overview ('Macquarie Dental Care – Sydney CBD... Phone: (02) 9223 9000') and local pack for 'emergency dentist Sydney' | 2026-08-26 |
| macquarie-dental-deepen-6 | search:dentist for expats Sydney | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| macquarie-dental-deepen-7 | https://www.ahpra.gov.au/Registration/Registers-of-Practitioners.aspx | AHPRA public register search for 'DEN0001132435' confirms Dr Andrew Lawrence Harrold, Dental Practitioner, registration status Registered, no conditions, principal place of practice Sydney NSW 2000, first registered 28/11/2007. Checked 2026-08-26. | 2026-08-26 |
| macquarie-dental-deepen-8 | https://www.doctify.com/au/practice/macquarie-dental | Doctify practice profile for Macquarie Dental (Suite 1-2 Level 6, 229-231 Macquarie Street, Sydney NSW 2000) lists Dr Neil Lutton as a specialist dentist. Checked 2026-08-26. | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/hours (unchanged) and confirmed open; Google rating re-verified at 4.9 from 249 reviews (up from 244); added 2 independent external sources (AHPRA register, Doctify) corroborating named dentists; visibility scout across 5 queries found implants and emergency mentions; no uncited existing sources found in clinics.json to triage. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.